*** COVID-19 (CORONA VIRUS )*** We have temporarily suspended the booking of all face to face GP appointments. All appointments with the doctors will now initially be telephone consultations - DO NOT ATTEND THE PRACTICE UNLESS YOU HAVE BEEN ASKED TO DO SO - If you have symptoms of COVID-19 please see NHSinform website or phone 111

Other Practice Information

Data Protection Act

The practice is registered under the Data Protection laws 2018.  

please click here to see our practice GDPR information regarding on how we use your personal infromation and how to request access to your medical records.   

Patients Rights & responsibilities

As a patient you have certain rights (including, the right to receive treatment, the right to have treatment explained to you and the right to have a companion during consultation) and certain responsibilities (including being on time for appointments and the appropriate use of emergency services). For further information please see our leaflet entitled “Patients Rights & Responsibilities”.

Click here to see PDF leaflet explaining patients Rights & responsibilities

Information for Clinical Audit

To maintain high-quality health care, the practice and other NHS parties will carry out clinical audits on the health information in your records. If you do not wish for your records to be used for anonymous external audits please let us know.  

Disabled Access

Access to the medical centre is by ramp from either the car park on Annandale Street Lane or the footpath on Huntingdon Place. A parking space for disabled patients is marked in the car park. All patient areas of the medical centre are at ground floor level and there are male and female disabled lavatories on this floor  

Zero Tolerance

The practice operates a zero tolerance policy. Incidents of violence, abusive or threatening behaviour may be reported to the police and/or result in the parties concerned being removed from the practice list.  

print this page